|We can not guarantee that all items are in stock at the time of purchase so please call us at 1-866-727-2782 Monday through Friday from 8:00AM until 5:00PM to check and see when your order will be shipped.U.S.A. Shipping Policies
Any order being shipped to an apartment or a business will have a signature required on the packages. We ask for a signature to be required to insure the package will not be stolen and left out in the open.
Standard shipping is via US Priority Mail or UPS ground.
In-stock merchandise is shipped within 48 hours. We complete all orders as soon as possible. Non-stock, Specialty items or back ordered items may require up to 2 weeks due to their special order nature & the variety of styles/sizes and colors we are able to offer. Monogramming will extend your shipping policy 5-7 business days. Please note any monogrammed or altered item cannot be exchanged or refunded. We strive to complete & ship your order to you as quickly as possible. Our merchandise is reordered regularly from the manufacturers.Order Value Shipping Cost for U.S. address (48 continuous States)
$0 – $20 $ 8.95
$20.01 – $50 $ 10.95
$50.01 & $74.99 $12.95 (regular ground delivery only)
$80.00 & UP FREE
If your order is below $80.00
There is no charge for exchanges. Shipping and Handling are non-refundable. You are responsible for paying the cost of shipping items back to us for exchanges or returns. We pays the cost of shipping product back to you on exchanges If your order has **Free Shipping If we have a promotional offer of Free Shipping, this is a discount off your order. If you return the item(s) you lose that discount. The discount will be reduced against your credit for your return. Examples of these types of Orders include:
Orders over $80.00 *Occasionally we change this amount, it may be a different value to get the Free Shipping. The policy is still the same.
You purchased a FREE SHIPPING item (ex: Urbane Scrubs). Some items in the website do not have shipping values as a promotion discount/savings to you.All returned orders are subject to 10% restocking fee. Free shipping is a promotional offer. Your savings can range from $10.95 to $21.95 from our standard shipping costs. If you need to exchange or return items on your order under this savings you may do so. There are minimal charges for doing this, but are much less than paying for shipping expenses on your original order.
If exchanges are made, you will be charged $10.95 for the shipping costs of sending the product back to you. If you return items on your order, and your return amount makes your original order total fall below the Free Shipping Promotional amount (ex: $80.00), you will be charged the $10.95 shipping costs you saved as a promotional discount on your original order.
We are providing a savings to you for ordering over the Free Shipping Promotional level (ex: $80.00, if you end up falling below that total because of returns, you lose the promotional Free Shipping savings. Thank you for understanding our policy and hope you appreciate that we are adding savings to you the customer at a certain level. Even if you end up exchanging or returning items on a Free Shipment order, your total cost of the order will be lower. Free Shipping is available for United States orders only, with standard ground shipping. This does NOT include Hawaii or Alaska orders.
Example of exchange costs on Free Shipping order: Your order is $155, you get Free Shipping. You save $4.00(see chart below), if you end up not sending anything back. But say you end up needing to send 1 or 2 items back for an exchange. We will process your exchange, there will be a shipping charge of $10.95 for the shipping costs of sending the items back to you. You still end up saving $4.00! ($14.95 – $10.95= $4.00 Savings)The Following Rates have been given to you as a Promotional item discount during our Free Shipping Campaign. You save the below amount according to your order total if you keep your order. (Please see Free Shipping details above)Order Value – Shipping Cost $90.00 – $150 $12.95$150.01- $200 $14.95
$200.01- $300 $16.95
$300.01- $400 $18.95
$400.01- $500 $20.95
$500.01 & up $22.95